Privacy Policy for Fathom1K
Effective Date: March 27th, 2025
Fathom1K, Inc. (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Fathom1K reservation software platform and related services.
By using our platform, website, or mobile applications, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information from users and operators using our platform:
a. Business and Operator Information
- Business name and contact details
- Owner/operator names
- Email addresses and phone numbers
- Bank account details for payouts
- Business license, insurance, or permits (if applicable)
b. Customer Information (for reservations)
- Name, phone number, and email address
- Payment details (processed securely via Stripe)
- Booking date, time, and activity
- Any notes or special requests submitted by customers
c. Technical Information
- IP address and device/browser type
- Usage data and access logs
- Cookies (to improve performance and user experience)
2. How We Use Your Information
We use the collected data to:
- Provide and operate the Fathom1K reservation platform
- Facilitate secure bookings and process payments
- Communicate with operators and customers
- Improve system performance, analytics, and user experience
- Ensure platform compliance and account security
- Send platform-related updates, alerts, or administrative messages
We do not sell your personal information to third parties.
3. Sharing of Information
We only share your data when necessary to operate the platform or comply with legal obligations.
This may include:
- Payment processing via Stripe (PCI-compliant)
- Cloud infrastructure providers (e.g., AWS)
- Government agencies or law enforcement, when legally required
- Trusted service providers, solely for operational purposes (under strict confidentiality agreements)
4. Data Storage and Security
We store your information securely using modern encryption and cloud-based safeguards. Sensitive data (e.g., payments) is handled via third-party PCI-compliant processors.
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure, but no system is 100% secure. You are responsible for keeping your login credentials private.
5. Data Retention
We retain personal and transaction data as long as your account is active or as necessary to comply with legal, regulatory, or operational requirements.
You may request deletion of your data by contacting us at support@fathom1k.com, subject to any obligations we may have to retain certain records.
6. Cookies and Tracking
We may use cookies and similar technologies to enhance your experience, track usage, and diagnose issues. You can control cookie preferences through your browser settings.
7. Your Rights
You may:
- Access or update your personal data
- Request deletion of your account
- Withdraw consent to communications or processing where applicable
To exercise these rights, contact us at support@fathom1k.com.
8. Children’s Privacy
Fathom1K is not intended for children under 13, and we do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
10. Contact Us
Fathom1K, Inc.
Email:support@fathom1k.com
Website:https://www.fathom1k.com
Copyright @Fathom1K All Rights Reserved